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Client Satisfaction & Follow-Up Policy
At Foundations, your health, comfort, and progress are my top priorities. I am committed to providing high-quality, personalized care that supports your goals and long-term well-being. While individual results can vary, I stand behind the work I do and strive to ensure each session adds meaningful value to your recovery and performance.
If You’re Not Seeing the Expected Progress
If you ever leave a session feeling unsure about your results or still experiencing discomfort, please let me know. While not all improvements happen immediately, I want to make sure we're on the right path together.
In rare cases where a client feels the treatment did not meet expectations, I may offer:
A complimentary or discounted follow-up session, or
A partial or full refund, depending on the situation
These options are offered at my professional discretion and are intended to support our mutual goal: helping you feel better and move forward.
My Promise to You
I care deeply about your progress, and I welcome open communication at any time. If something doesn’t feel right, I want to hear about it so I can adjust your care plan or make it right.